Barry Sagotsky is a senior leadership and organization development consultant, and business consultant with more than 40 years of experience. He works at the intersection of strategy formulation and implementation, executive development, high performance teamwork and process.
In today’s conversation it’s all about:
The Art of Communication:
Good communication isn’t just about speaking; it’s about connecting. It requires focus and a genuine interest in understanding others. An essential aspect is listening – not just hearing but actively demonstrating understanding. This means not just acknowledging what’s said but internalizing and reflecting it back, ensuring both parties feel heard and understood.
Power of Questions:
Asking the right questions is a cornerstone of effective communication. There are two types of questions: open and closed. Open questions invite detailed responses and deeper insights, while closed questions are for concise answers. Skillfully navigating between these types can unearth valuable information, aid in problem-solving, and strengthen relationships. Asking questions also builds trust, essential for any successful interaction.
Negotiation as a Relationship Builder:
Negotiation isn’t just about winning or losing; it’s about problem-solving and understanding each other’s needs and interests. It’s based on the premise that both parties can find satisfaction and success. Prioritizing understanding over asserting your point can lead to more fruitful outcomes. Trust is again a key element, making the process not just about the immediate gains but about building long-term, mutually beneficial relationships.
Themes & Keywords
HIGHLIGHTS
- 0:00 – Introduction
- 1:45 – The Essence of Good Communication: Building Connection and Trust
- 4:20 – Active Listening: The Key to Effective Communication
- 7:35 – Leveraging Questions in Communication: Open vs Closed
- 11:10 – Deepening Understanding Through Strategic Questioning
- 15:00 – Active Listening and Demonstrating Understanding
- 18:25 – The Nuances of Open and Closed Questions in Dialogue
- 22:30 – Understanding and Building Trust in Communication
- 26:15 – Exploring the Role of Values and Aspirations in Conversations
- 30:00 – Navigating Negotiations: Beyond Winning and Losing
- 34:40 – Collaborative Negotiation: Seeking Mutual Benefit
- 39:05 – Expanding Possibilities: Inquiry vs Advocacy in Negotiations
- 43:30 – Trust as the Foundation in Negotiations and Communication
- 47:55 – Conflict Management and Assertiveness in Negotiations
- 52:20 – The Practical Application: Role-Playing and Negotiation Scenarios
- 56:45 – Final Thoughts and Insights on Effective Negotiation Strategies
Be, As You Are ❤️
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More About Barry Sagotsky
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